Frequently Asked Questions

Products & styling

Are IndieWrist watches genuine vintage watches?

Our assortment is predominantly fashion watches with vintage-inspired styling. A vintage-inspired design may reference classic proportions, shapes or details without being an antique or pre-owned vintage item. Where a product has a specific origin or condition, it will be stated on the product page.

What materials and movements do your watches use?

Materials and movements vary by product. Please check the individual product description for the most accurate specifications rather than assuming every IndieWrist watch uses the same case, bracelet, strap or movement.

How do I choose the right size?

Check the dimensions listed on the product page where available and visit our Size & Fit Guide. Petite watches generally give a more delicate jewelry-like look, while larger or sculptural cases create more visual impact.

Are the watches water resistant?

Do not assume a watch is water resistant unless the individual product listing expressly states a water-resistance specification. When in doubt, keep the watch away from water, steam and high humidity.

Orders & delivery

How can I track my order?

When tracking is available, the tracking link is provided in your shipping confirmation or order status information. See Track Your Order for help.

When will my order arrive?

Available shipping methods and delivery estimates depend on destination and the order. Estimates shown at checkout or in order communications are estimates unless expressly stated otherwise and may be affected by carriers, customs, weather or other circumstances outside our reasonable control.

Will I pay customs duties or import taxes?

International orders may be subject to duties, taxes, VAT or other import charges imposed by the destination country unless checkout expressly states they are included. These charges are generally the recipient's responsibility where permitted by law.