Contact Us

We’re here to help.

For product questions, order support, shipping enquiries or return assistance, email hayesaura@outlook.com.

Order enquiries

Please include your order number and the email address used at checkout. For a delivery or damage issue, photographs of the parcel, label, packaging and item can help us understand the situation more quickly.

Product questions

If you are deciding between styles or sizes, send us the product link. Materials, measurements and features vary by watch, so we will base our answer on the information available for that specific product.

Security

Never send your full payment-card number, CVV, password or other sensitive login credentials by email. Payment methods are handled through the options made available at checkout.

You can also visit our FAQ, Shipping & Delivery, Track Your Order and Returns & Refunds pages for quick answers.